Our Way of Working
Client Approach and Cleaning Process
A personable and detailed approach to ensure a proficient roll out and an effective solution
Client Approach
Stage 1 - Survey
A​ssess the physical environment including access, surface type(s), proximity of neighbours, protection of property and gardens etc, against the restoration work desired.​
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We may offer further options for enhancement after the clean e.g. sealing, colouring, biocide, etc
Stage 2 - Plan
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Put a plan in place that will produce the desired restoration. This could be very straightforward i.e. a clean up for a single area or a more complex plan for the cleaning, and sealing of multiple areas.
Produce a quotation and reach agreement.
Stage 3 - Schedule
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Book a date and agree a timescale. Often the job will be finished on the same day but sometimes more than one visit is necessary, particularly with sanding and sealing driveways.
Stage 4 - Perform
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Undertake the job, liaising with the client at all times, particularly if anything unexpected is encountered.
Cleaning Process
Stage 1 - Prep
Every surface will accrue a level of algae, lichen, dirt, grease, dust etc that must first be reduced either by brush and/or jetwash. Jetwash power is adjusted according to surface type.
Stage 2 - Deep Clean
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As much as possible following the Prep Clean, for all flat surfaces, we will use a Flat Surface Cleaner (with nozzles and jet power adjusted for surface type) to deep clean the surface. A second clean is made at 90 degrees to the first. We then rinse away the dirty water remaining. In many cases this will be sufficient, particularly for hard non porous surfaces e.g. porcelain, granite, if not we move on to stage 3.
Stage 3 - Chems
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We will have discussed with the client this aspect during the consultation. Many clients do not want the use of chems in their gardens. We respect that choice. However, with careful use there is little environmental harm, and a great clean achieved.
After assessment of the degree of contamination, the type of surface and type of damage, a chemical application is made. This may or may not be scrubbed in. A dwell time follows, when the chemicals do their work. After the dwell period the surface is then rinsed clean. This is often sufficient, but if not, the cycle is repeated.
Stage 4 - Protection
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To finish off the surface may need sealing, colouring, grouting, biocide etc. These processes all enhance the look, life and stability of your surfaces. We can help and advise with these aspects or direct for further specialist help if necessary.